How to Achieve a Sustainable Competitive Advantage

The most common routes to sustainable competitivesustainable competitive advantage. It is very difficult
advantage involve one or more of the following basicto be all things to all people; however, it is reasonable
strategies: differentiation, low cost, niche, preemptiveto assume that you can cater to the needs to a
move, and synergy.specific market segment.
Differentiation - your product is distinguished fromPreemptive Move Strategy - involves gaining a
that of your competitors by giving customers morestrategic advantage by being the first to enter the
value and greater perceived benefits than they couldmarket with a new product or service, a new use
obtain elsewhere. You have to clearly state whatfor an existing product, a new transaction process, or
your product has, or can do, as compared to yourother innovation. If implemented successfully, this
competitor's product - why your product is differentstrategy can create barriers to entry for others that
and therefore better!attempt to follow you into the marketplace.
Low Cost Strategy - should not be confused withSynergy (or Joint Venture) - Companies, or
the idea of being inexpensive, or dare I say it,individuals, that combine assets and skills to achieve a
"cheap". It's about value. In today's tough economicstrategic advantage. Examples of the synergy
times, customers demand more value for theirstrategy could include: sharing customer databases,
money, causing marketers to examine creative waysexpanding your product mix, increased market
to deliver additional value to their customers. Whilecredibility, cross-selling, reduced operating costs, and
value doesn't necessarily mean that the customer willso on.
pay less for your product, it does generally imply thatIn order to sustain a competitive advantage, it is
they will receive more for their money.imperative that you position your product whereby it
Niche - a strategy that concentrates, or focuses, onundoubtedly emphasizes your products' value.
a specific market segment. This focus can beRemember that value is measured through the eyes
combined with other strategic marketing techniques,of the customer.
such as differentiation or low cost, to achieve