Interview With Scott Tilton - Social Network Monetization

Scott Tilton, the CEO of Loop'd Network is verycommercialised process like sponsorship.
much into action sports. And he has found a way toAdrian: How does the social networking fit into this
combine social media with sponsorships within thethen?
action sports world. Its a pretty interesting model,Scott: In addition to trying to get sponsored, the
the best way of monetizing social networking sitesmembers of the site are also out aggregating
I've ever heard of. He gets ECPM's in the multiple $$networks of friends and fans. For them, the more
ranges, compared to the miserable ECPM's of otherpeople they have in their network, the more valuable
social networking sites. Loop'd Network get users ofthey are to a sponsor. That way when a brand
the site to compete to become sponsored bysponsors a particular member, they now get visibility
brands. Its a great offer for the brands since theyto all of their friends. It's a very creative grassroots
get some of the very best candidates available. (notemarketing program where the athletes' online identity
that Loop'd Network is completely different tois sometimes as valuable, if not more, than their
Loopt, the iphone gps application)offline identity.
Since he's taken the venture funding route, ScottAdrian: If someone signs up, how are they
asked me to mention that Loop'd is currentlypromoting? What types of different tools do you let
profitable but are looking to grow the company evenyour guys use?
more quickly and is looking for investors.Scott: During the signup process, you have an option
And if you're looking for ideas for monetizing socialto import your address book and see who's already
networking type traffic, Scott's interview is a goodon the network. You can invite people that are off
one to check out for a fresh approach.the network. You can also do the traditional
Adrian: We're here with Scott Tilton, CEO of theinvite-a-friend.
Loop'd Network. Scott, thanks for joining us.Can youWhere we get more viral is on the sharing and
tell us a little bit about who you are and whereinviting. Let's say I'm a member with 500 friends in
you've come from?the network and 500 people I can communicate with
Scott: I was born and raised in New York. I am aoff the network. I can post an update to my profile
former competitive action sport athlete. At the agethat says how I placed at a specific event. When I
of six, I started racing BMX bicycles. When I was 10,send the update, it will immediately notify all of my
I transitioned into motocross, which I did for aboutfriends on the network as well as send an e-mail to
ten years.all the people off the network. Then they have a link
I got my Masters Degree in Internet Businessto visit my profile to see the update. They're basically
Systems and had one job out of school. It waspromoting themselves, which is helping to pull more
pretty miserable, so I tried to find opportunities topeople back into the network.
work in the action sports space and combine it withWe also have a partnership with a company called
the Internet. Nothing really popped out at the time,MixerCast. Their technology is a mash-up type tool
so I founded a company called SponsorHouse.where the user can pull in Flickr photos, YouTube
In 2003 I moved to San Diego, in a motor home,videos, UGC content, and music. Then you can
with SponsorHouse and my business partner. Wecreate a mash-up, which is just mashing all this stuff
didn't know anyone when we showed up, so wetogether or essentially a timeline video editor.
started pushing to grow the company. That year weFor us, the application was perfect because now we
won a business plan competition, which led to ouroffer a solution for a 14-year-old skateboarder to
first angel-round funding.upload all his content of him doing tricks, put it
SponsorHouse was around for about five years andtogether through the timeline editor, add music to it,
was the prequel to Loop'd Network. We essentiallyand post it to his Loop'd profile. Then he can also
used the same technology, the same investors, theshare it and post it to his MySpace profile, his
same team, and rebranded under the Loop'dFacebook profile, or his Bebo. Anyone that wants to
Network to expand the business model.interact with that particular video or create their own
Loop'd Network is an online action sports networkhas to come back to our network.
where athletes and enthusiasts can register for aOverall, we don't invest in marketing. We do some
profile, interact with others, and attempt to getPR with our partners, but we don't invest much in
sponsored from about 400 brands who are on thepaid search at all. We don't buy traffic or do print or
network. We charge advertising and e-commerceevent marketing. For the most part, everything is
fees to sports equipment companies and mainstreamorganic and word-of-mouth, and we get anywhere
advertisers who are focused on reaching ourfrom 1,000 users and up a day to register.
demographic of primarily young males, mostly in theAdrian: Why don't you do something like Ning and be
12 to 24 year-old age bracket, which is the sweetthe network for connecting brands to communities?
spot for action sports.Scott: Our network does have elements of Ning. For
Adrian: Why change the name to Loop'd?example, if you go to monsterarmy.com, it is the
Scott: When we first started as SponsorHouse, wegrassroots athlete online community on the Loop'd
were a sponsorship service. Over the years, weNetwork for the energy drink Monster Energy. We
found that we were starting to lose somewent to them two years ago to present the
opportunities to work with some key brands andopportunity to build a branded community around the
athletes.Monster Energy brand and position it as a grassroots
Oakley is an example of a company that wascommunity for athletes to connect with the brand.
hesitant to work with us as SponsorHouse. We had aThat community works almost identical to Ning
great relationship with them and knew we werewhere we offer a set of tools to brands to be able
going to work together at some point. It wasto build communities on our network.
understood that while we were SponsorHouse, theyAdrian: Why don't you take that to support any
didn't want to put the message out that they werepotential vertical and allow all brands to come in?
sponsoring athletes. As soon as we launched Loop'd,Scott: We've considered it. From a resource
we did a one-year deal with them, and we launchedperspective, we're privately and angel-funded so
the Oakley Rider Search program. They actuallywe've been focused on making sure we went to
renewed the deal after that first year. It was impliedaction sports as a vertical first. We have actually
sponsorship, but the word "sponsorship" neverbeen approached by several people. We're now
showed up anywhere.actually pursuing licensing opportunities to have
When it comes to sports marketing, brands are verydifferent business teams that are interested in
specific and particular about how they get involvedpursuing other verticals, and we'll do more of a
with things. On the action sports front, it's a little bitjoint-venture/licensing arrangement with those types
trickier because you're taking a risk. If the athleteof companies.
turns out to be a punk or is a bad image for theAdrian: Let's say you have 500 friends, and Monster
company, it taints things for the company and theEnergy is sponsoring you. How is that sponsorship
brand. It's the same way with sponsorship;done so it's not turning off those friends?
companies just keep a really tight wrap on who theyScott: Immediately upon entering into an agreement
will associate their brand with in order to protect thewith a company, such as Monster Energy, the logo
identity of the company.shows on their profile. Monster now has visibility and
Adrian: Outside of the sponsorship side, what doreal estate on their profile as a sponsor.
users actually do with Loop'd?It's then tied to everything the member does, so
Scott: Our members can register on the site, receivethere's always an insignia that specifies who the
a profile and have access to different features suchbrands are that are sponsoring them. Immediately the
as sponsorship, photos and video applications. Wemember can also share with the rest of his friends
have 400 brands on the network, and we immerseand networks that he has just been sponsored by
those brands into the experience. With sports, brandsMonster. Also every member has an activity feed,
are just part of the lifestyle. People in action sportsand they can see what is happening with the rest of
really identify themselves based on the brands: thetheir friends on the network. That sponsorship will
clothes they wear and the equipment they use, soshow on their activity feed for everyone else in the
they don't view them as advertisers but as activenetwork to see.
participants in the sport.Adrian: How much does a typical sponsorship
The members on the site are looking for sponsors.agreement go for?
They're uploading massive amounts of content,Scott: It really depends on who you are. Typically,
mixing it up, mashing it up and redistributing it tothe levels start from discounts off retail pricing on
other social networking profiles. They're getting dealsthe equipment that you need, which ultimately saves
on products and entering contests from the brandsa lot of money. That's where most of the amateur
to try and get sponsored and win products andathletes fall. Once you start getting into the very
incentives. Then they're using it as a more traditionaltalented, up-and-coming amateur athletes who are on
social network to connect and interact with otherthe verge of turning pro, they start getting free
members who are into similar sports.products. Then once you turn pro, a lot of those
We have a lot of hopefuls on the network who areathletes are on straight pay. It's not a rich man's
trying to figure out how to promote themselves,sport. Whether it's surfing, motocross or
how to get a foot in the door with the differentskateboarding, as a pro you can start out making
companies for sponsorship and using it as aanywhere from $10,000 up to $10 million depending
self-promotion tool to break into the action sportson who you are.
scene.Adrian: Is the $10 million deal done through your site
Adrian: Is that a model that could then be replicatedor do they do that directly?
across other verticals where you have a communityScott: They do those deals directly. The pro athletes
of people that want to move up, such as actors,who have agents and managers use our network
writers or people like that?strictly as a way to build fan bases and to promote
Scott: Absolutely. We've chosen to focus on sportstheir sponsors. They're not doing deals on our
because it's really what we know and have beennetwork. We never wanted to be in the middle of
most passionate about. We have been approachedthe sponsorship deal or in competition with the
by a number of people about everything from musicagents or the managers of these professional
to horseracing, rodeo and actors. The biggestathletes. We're just the network where people can
categories that come to us on a regular basis andconnect with each other.
ask if they can use it are musicians, bands, andAdrian: Given that you've got a monetisation model
gamers.here, how well is it working?
Adrian: Did you originate your concept or did it comeScott: We've actually monetised extremely well. Our
from somewhere else?site is free for members now. For a brand to get
Scott: We were definitely pioneers with theonto our network and be able to interact with our
sponsorship model. Prior to SponsorHouse, theremembers, they have to buy a profile, buy a
really was no solution for up-and-coming and amateurcommunity, buy display advertising, or set up a store
athletes to get sponsored. Back in 1999- 2000, thefront or do e-commerce where we get an affiliate
traditional process was an amateur athlete wouldfee.
write a resume, post his competition results, andThe profile is very similar to a MySpace or a
throw some photos into an envelope. If he was luckyFacebook profile except brands can use our
enough, he would put a video in there for sponsorsponsorships services, interact with members and
reps or team managers to look at. And he would mailhave visibility to a very targeted demographic.
them to a company.The community is like a sponsored group, such as
Some of the more popular companies like Oakley andthe Monster Army concept I mentioned. When you
Quiksilver would get tens of thousands of applicationsbuy a community, you have a whole set of tools to
for sponsorship, and most of them would never gettake over the look and feel of our pages and add
looked at because no one was designated to siftdifferent modules whether it be a contest, a poll,
through all this information nor did they have the timefeatured members or featured athletes.
to do it.Then we have a traditional display advertising model,
When we launched SponsorHouse, it was awhich has been our least area of focus. The brands
community site with profiles where team managersalso have the ability to link up with their own stores
could specify the criteria of what types of athletesor create their own storefront on our network, and
they're looking for. For example, "I'm looking for athey can sell products with deals to our members.
14-year old motocross racer from New York." If youAdrian: You actually have a couple of business models
fit that criteria, then you could contact that company.all rolled into one. Can you tell me page impressions?
It's a way for them to streamline the wholeScott: We view about 12 million to 15 million pages a
application process. We were the pioneer inmonth and we have 400,000 members right now,
developing that type of concept that really broughtmost of which are active. In terms of revenue per
the world of sponsorship to a much larger audiencepage, we're in the $20-plus CPM range for revenue
of athletes from all over the country at multiple levelsper page which is unheard of when other social
beyond just professional.networks are in the pennies.
Adrian: Does a company typically say, "We need toAdrian: The nuances may be different as well
find a 14-year-old guy in New York City" and thenbecause in other areas like in Facebook, advertisers
your system finds a 14-year-old skateboarder in Newcan be often viewed as unwanted intruders whereas
York City?in your area, everybody wants the sponsors.
Scott: Correct. It works one of two ways. They canScott: Correct. We've layered the brands into the
create a sponsorship listing that would enable peopleexperience where they're not positioned as
to contact them or they could do a search to pull alladvertisers. They're positioned as other participants
the people that fit their criteria. They can browseon the network. We have a brand engagement
profiles, look at photos and videos, see how manymetric where 85 percent of our 400,000 members
friends they have, what people are saying abouthave engaged with brands on our network. When
them, and what kind of ratings they have. They canthey have sent sponsorship applications, they've
get a better gauge of who they're looking at andentered a contest, and they've become a friend of
what type of person they are based on who they'rethat brand, they interact with them and have a
friends with. At the end of the day, it's essentiallyrelationship with that brand so the brand can now
marrying the effects of social networking with atalk to them on a regular basis.